ZidBuzz Privacy Policy — Our Commitment to Protecting Your Personal Data

Everything about how ZidBuzz collects, uses, and protects your personal data is explained here, transparently.

Last Updated: January 2026

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Our Commitment to Transparency

Why ZidBuzz Can Be Trusted With Your Data

Your privacy is our top priority. Here's a quick overview of how we handle it.

End-to-End Encryption

All your data is protected with 256-bit SSL/TLS encryption. From transactions to personal details — nothing is exposed.

No Third-Party Sharing

Your personal data is never sold to advertisers or third parties. It is used solely for the purpose of providing our services.

Your Controls

You have full rights to view, correct, or delete your data. Submit a request to our support team at any time.

Secure Data Storage

Your data is stored on secure servers. Regular security audits and backups ensure your information stays protected.

Regular Security Reviews

ZidBuzz regularly has external security experts audit our systems to keep your data protected at all times.

Cookie Controls

You can update your cookie preferences at any time. We do not use unnecessary cookies.


This Privacy Policy applies to your use of the ZidBuzz platform (zidbuzz.im). By using the platform, you agree to the terms outlined in this policy.

1 Introduction & Purpose

ZidBuzz is a trusted online gaming and betting platform for players in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our responsibility.

This Privacy Policy clearly outlines what data ZidBuzz collects, why it is collected, how it is used, and how long it is retained. We want you to use our platform with full knowledge and confidence.

If this Privacy Policy is updated, the revision date will be shown at the top of the page. For significant changes, you will also be notified by email.

2 What Data We Collect

ZidBuzz collects the following types of information:

Personally Identifiable Information

  • Full name & date of birth
  • Email address & mobile number
  • Current Address
  • National ID number or passport number (for KYC verification)

Financial Information

  • Payment method details (bKash, Nagad, Rocket number)
  • Transaction history (deposit and withdrawal records)
  • Bank account details (if applicable)

Technical Information

  • IP address and device type
  • Browser & Operating System Information
  • Time and duration of site visits
  • Log of pages visited and activity

Gaming Activity

  • Play History & Betting Records
  • Bonus Usage Information
  • Win/Loss Statistics
Data Type Reason for Collection Retention Period
Identity Information Account Verification & KYC 5 years after account closure
Financial Information Transaction Processing As required by law
Technical Information Security & Experience Improvement Up to 2 years
Gaming History Responsible Gaming Monitoring 3 years after account closure

3 Purpose of Data Use

ZidBuzz uses your data for the following purposes:

  • Account Management: Registration, login, and identity verification.
  • Transaction Processing: Handling deposits and withdrawals accurately.
  • Customer Support: Resolving your questions and complaints.
  • Security Assurance: Preventing fraud and unlawful activity.
  • Responsible Gaming: Identifying signs of addiction and providing support.
  • Legal Obligations: Meeting regulatory authority requirements.
  • Service Improvement: Improving your overall platform experience.

ZidBuzz never sells or rents your data to third parties for advertising purposes.

4 Data Sharing Policy

ZidBuzz may share information only in the following limited circumstances:

Service Provider Partners

Limited data is shared with trusted partners for payment processing, KYC verification, and technical support. These partners are bound by the same privacy standards we uphold.

Legal Requirements

Data may be disclosed to relevant authorities in cases involving court orders, government investigations, or other legal obligations.

Business Transfers

In the event of a major change to ZidBuzz's business structure, the new management will remain bound by this Privacy Policy.

Outside the cases mentioned above, ZidBuzz does not share your data for any other purpose. We will always inform you in advance.

5 Cookies & Tracking Technologies

ZidBuzz uses cookies and similar technologies to enhance your experience.

Cookie Type

  • Essential Cookies: For login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language selection.
  • Analytics Cookies: To understand which sections of the site are used most.

You can disable non-essential cookies through your browser settings. However, turning off essential cookies may cause certain platform features to stop working.

6 Data Protection Measures

ZidBuzz follows the highest industry standards to protect your data:

  • 256-bit SSL/TLS encryption across all connections.
  • Payment information is stored with top-tier PCI-DSS protection.
  • Two-factor authentication (2FA) is available.
  • Regular security penetration testing.
  • Restricted staff access — only authorized personnel can view specific data.
  • Automated systems for detecting suspicious activity.

In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

7 Your Rights

Every registered ZidBuzz user has the following rights regarding their personal data:

  • Right to Access: You may request to view the personal information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
  • Right to Data Portability: The right to receive your data in a portable format.
  • Right to Object: You can object to your data being used for specific purposes.

To exercise this right support@zidbuzz.imto send us an email. We will respond within 30 business days.

8 Children's Privacy

ZidBuzz is strictly for users aged 18 and above. We never knowingly collect data from minors.

If we become aware that data from a minor has been collected inadvertently, we will immediately delete it and close the associated account.

If you suspect a minor you know is using ZidBuzz, please contact us immediately at support@zidbuzz.im.

9 International Data Transfers

ZidBuzz servers and data centers may be located in multiple countries. If your data is transferred internationally, this Privacy Policy remains fully applicable.

We ensure that countries receiving transferred data have adequate data protection laws in place. Appropriate safeguards are applied to every transfer.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact us:

  • Email: support@zidbuzz.im
  • Subject: Send a message with the subject "Privacy Request"
  • Response Time: Within 30 business days
  • Important: 24/7 support available via live chat

ZidBuzz takes every privacy-related request seriously and works to resolve it as quickly as possible.


Frequently Asked Questions About Privacy

Absolutely not. ZidBuzz never sells your personal information to third parties. Your data is used solely to provide our services and may only be shared with government authorities when legally required.

Yes, you can request data deletion by emailing support@zidbuzz.im. Note that certain data may need to be retained for a specified period due to legal obligations. We will process your request within 30 business days.

Your payment information is stored to the highest security standards. Full card numbers or bank details are never stored on our servers — only transaction reference data is retained. Mobile banking numbers are kept encrypted.

Disabling essential cookies may affect login and security features. Disabling analytics cookies, however, will not impact core services. We recommend keeping essential cookies enabled.

In the event of a security breach, we will notify affected users at their registered email address within 72 hours. The email will detail what happened, which data was affected, and the steps we are taking to address it.

Your Data Is Secure — Get Started Now

Your privacy is fully protected at ZidBuzz. Register today and enjoy gaming in a safe environment.

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